Policies
Salon Policies
Last updated: October 13, 2026
The short version. We recommend booking, and we take walk-ins when the chair allows. For balayage and full-color services, please give us 24–48 hours notice. If you need to cancel, 24 hours' notice is the line: a late cancellation is charged 50% of the service, and a same-day cancellation or a no-show is charged the full amount.
Booking your appointment
We recommend booking an appointment, but we are open to walk-ins when availability allows. For balayage and full-color services, please give us 24–48 hours notice. Book online any time or call (561) 331-2463.
Our salon is at 3008 S Dixie Hwy, West Palm Beach, FL 33405. Book online and the confirmation will show the artist, the service and the time we have reserved for you.
Cancellations and no-shows
We require 24 hours notice for cancellations. Late cancellations are charged 50% of the service. Same-day cancellations and no-shows are charged 100%.
Color and correction appointments
If your color has gone unevenly brassy because of boxed dye, previous over-processing, or bands of different tones, that is color correction, not a gloss — and it starts with a consultation so we can plan it properly.
The honest answer is sometimes “you just need a $120 gloss,” and sometimes it is more involved. We will tell you which.
Your privacy
What we collect when you book, call or visit, and how it is used, is set out in our privacy policy.
Questions
Call the salon at (561) 331-2463 or email info@redmarketxmartialvivot.com and we will answer anything not covered here.